Arrogant, Idiotic woman

Yesterday at about 5pm, my colleague passsed me a fax from one of our corporate company regarding one of her staff. It was a very unpleasant letter complaining about out phone system.

I tried to call her yesterday itself but she was not available, tried calling her again this morning also unavailable. Then I left a message to her colleague asking her to return my call. I gave her my direct number(I seldom do this because then they will start bugging me)

She called me but at that time I was with a customer, so as soon as I'm done with my customer, I called her back. The moment she know that I was on the other line, she started bombarded me with all her complaints, saying that we have a stupid phone system, she kept talking to a machine and she is not happy with us etc,etc,etc. All this time I kept apologizing to her, still she went on and on and on about how she is not happy. Then I told her next time you can call my direct number but I'm telling you now if I'm with a customer I will not pick up my call, just leave a message and I will get back to you ASAP. You can guess her answer right, NOOOOOOO she does not want to speak to machine. Well, guess what, I also do not want to speak to you!!! Idiot woman. She is working with a company that handle ZARA( you know the shop that selling clothes). Really feel like going there and teach her a thing or two about manners!!!

I was really mad after talking to her, luckily Iren lend me her stress ball. Still I don't think that I deserved her stupid treatment. What to do, it's all comes with the job.